Privacy Policy

1. Scope and our role

This Policy applies to the HireWiz website and self-service software. HireWiz determines why and how the personal data described below is processed for this service. Third-party websites and services have their own privacy terms.

2. Data we process

• Account and authentication: email address, password hash (not your raw password), sign-in method, Google account name/email when you choose Google sign-in, and the time/version of required Terms, Privacy, and age confirmations.
• Profile: name, headline, phone, location, professional links, target-role preferences, experience, biography, skills, education, and certifications that you choose to add.
• Resume and job-description content: uploaded filename and extracted text, resume sections and contact details, job descriptions, target role/company text, and information derived from that content.
• Generated results: compatibility estimates, identified skills and gaps, summaries, learning suggestions, tailored drafts, chat prompts and responses supplied in a request, and match history.
• Market-analysis inputs and results: role, location, country, work-mode and experience filters, requested sample size, data-source result metadata, and generated summaries.
• Account usage and entitlements: tier, Premium expiry, analysis-unit balance and deductions, feature requests, and account actions.
• Payment and transaction metadata: product, amount, currency, order/transaction identifiers, status, timestamps, and limited customer or reconciliation data returned by the checkout provider. Payment credentials are not received or stored by HireWiz.
• Technical and security data: IP address, device/browser and request information, timestamps, authentication/session data, error and security logs, and cookie or local-storage preferences as generated by the service and its infrastructure.
• Support communications: the message, registered email, transaction ID, and any other information you choose to send when asking for help, a refund, or exercising a privacy right.

Please do not upload government identification, financial credentials, health information, or unrelated sensitive data. Upload another person's resume or personal data only when you have authority to do so.

3. Sources of data

Most data comes directly from you, your browser, or the files and text you submit. If you choose Google sign-in, account information comes from Google. Payment status and transaction metadata come from the hosted checkout provider. Market-posting data comes from the job-data provider used for your request.

4. Why we use data

• create and authenticate accounts, maintain sessions, and provide requested features;
• parse resumes, compare text, generate estimates and suggestions, and keep requested history;
• create orders, confirm payment, deliver paid access, prevent duplicate fulfilment, reconcile transactions, and handle refunds or disputes;
• respond to support, grievance, access, correction, and deletion requests;
• protect users and the service, prevent abuse or fraud, debug failures, and maintain reliability;
• measure aggregate website use only after analytics consent, when analytics is configured; and
• meet legal, tax, accounting, consumer-protection, and regulatory obligations.

Depending on the activity and applicable law, processing is based on your request or agreement to receive the service, consent where required, legitimate security and operational needs, or a legal obligation. You can withdraw consent for optional analytics through Cookie Preferences.

5. AI processing and model training

Resume text, job-description text, prompts, and relevant context are sent to the configured AI API provider to produce the feature you request. HireWiz does not use this content to operate a recruitment database or make employer decisions. AI providers may process and retain API content according to their applicable terms, account settings, and legal obligations. We do not make a blanket promise about a third party's training or retention practices beyond the controls actually configured for HireWiz.

The current provider roles are described on the Service Providers page. If HireWiz later proposes using customer resume content to train or improve its own model, we will first update this Policy and implement any notice, choice, or consent required by law.

6. When data is shared

We do not sell personal data or candidate databases. Data is shared only as needed with:

• cloud hosting, database, and delivery providers that run the website and API;
• AI API providers for requested analysis and generation;
• job-data providers, which receive market-search parameters but are not intended to receive resume content;
• Google for optional Google sign-in and, after consent where configured, analytics;
• the payment processor used for hosted checkout, fraud screening, confirmation, refund, and dispute handling;
• professional advisers, authorities, or counterparties when reasonably necessary to comply with law, protect rights and security, or complete a legitimate business reorganization.

We ask service providers to process data for their defined function. Their independent legal obligations and services are also governed by their own terms.

7. Payments

Checkout is hosted or securely presented by the payment processor used for your order. Card numbers, CVV, UPI PINs, and bank-login credentials are submitted to that provider, not HireWiz. HireWiz receives only the transaction and status data needed to match the order, provide access, reconcile, support, refund, and meet record-keeping duties. The active processor is identified during checkout after it has been approved and enabled.

8. Retention and deletion

Account, profile, resume, job-description, and generated-history data are kept while your account is active so the service can provide saved features. When you delete the account, the application deletes associated active-database records. Some information may remain temporarily in infrastructure backups or with service providers until their ordinary overwrite/deletion cycle completes.

Transaction, fraud, dispute, tax, accounting, and legal records may be retained for the period required by applicable law or to establish and defend legal claims. Security logs and support communications are kept only as long as reasonably needed for the purpose for which they were collected. Exact infrastructure and provider retention periods can vary by record and legal requirement.

9. Your choices and rights

Subject to applicable law, you may request access, correction, or deletion; withdraw consent where processing relies on consent; and raise a complaint. Profile data can be corrected in your account. Account deletion is available in Profile or by verified email request. We may ask for information needed to verify identity and protect the account before completing a request.

Use the footer's Cookie Preferences control to reject or withdraw optional analytics consent. You can also use browser controls, although blocking essential authentication storage may prevent sign-in.

10. Security

We use technical and organizational safeguards appropriate to the service, including access controls, password hashing, encrypted HTTPS transport, and restricted application access to account data. No online service is risk-free, and this statement is not a claim of an external security certification.

11. International processing

Some service providers operate infrastructure outside India or across multiple regions. Data may therefore be processed in other countries, where legal protections may differ. We use provider and contractual arrangements available to us and will apply transfer safeguards required by applicable law.

12. Age limit

HireWiz is intended for people aged 18 or older. We do not knowingly offer accounts to children. If you believe a minor created an account, contact us so the report can be reviewed.

13. Incidents and policy changes

If a personal-data incident requires notification under applicable law, we will notify affected people and authorities as required. We may update this Policy for product, provider, or legal changes. The date and version above will change, and material changes will receive additional notice where appropriate.

14. Contact and grievance

Send privacy requests or complaints to work@hirewizhq.com or contact Harshil Yogeshbhai Savaliya, Grievance Officer, HireWiz, using the details on our Contact page.